Privacy Policy
Last updated: February 13, 2026
Introduction
VoyGen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Information You Provide
- Search queries and travel preferences
- Contact information when you reach out to us
- Feedback and communications with our team
Automatically Collected Information
- Browser type and version
- Device information and operating system
- IP address and general location data
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide and improve our hotel search services
- Process and respond to your inquiries
- Analyze usage patterns and optimize user experience
- Communicate with you about our services
- Comply with legal obligations
- Prevent fraud and maintain security
Third-Party Services
We work with trusted third-party partners to deliver our services. When you click "View deal" and are redirected to booking partners like Expedia, their privacy policies govern the information you provide to them. We encourage you to review their policies before completing a booking.
We may share anonymized, aggregated data with analytics providers to help us understand how users interact with our platform.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Opt out of marketing communications
To exercise these rights, please contact us at privacy@voygen.com.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@voygen.com
Mail: VoyGen, Attn: Privacy, [Your Address]